Vividness bias is the tendency to focus on certain attributes of a decision or situation while overlooking other elements that are equally or more important.
Vividness bias example
People often prioritize a prospective employer’s reputation, the prestige of a title, or a higher salary over other things that they may value more, such as work-from-home possibilities or a shorter commute to work. Prioritizing prestige over what we actually value most is a sign of vividness bias.
Vividness bias can lead to suboptimal decisions and influence our judgment in different contexts, such as job negotiations, responses to advertising, or choices about a course of study.
Vividness bias is a phenomenon in social psychology in which the most evocative information dominates our thinking and greatly influences our decision-making. In general, the “vividness” of information is the degree to which it is emotionally engaging, concrete, imagery-producing, and personal.
In other words, vividness is essentially the information that is most persuasive or that stands out the most. Recently, vividness bias has become popular specifically in the context of job negotiations, where vividness highlights our concerns to seek status and prestige. Because of vividness bias, we tend to “fall for” the flashier option and are often led to decisions and choices that do not fully align with our priorities and values.
Vividness bias is believed to be caused by the so-called vividness effect. Here, “vivid” information inherently influences our judgment more than non-vivid information. Vivid messages are thought to be more effective in changing our opinions or behavior. This is because vivid information is more readily available in our memory—we tend to pay more attention to it and recall it more frequently.
Vividly designed communications usually incorporate images, metaphors, and concrete, colorful language. These are more impactful than abstract messages and ideas, like statistics or charts, because the latter fail to draw or hold our attention.
Example: Vividness bias and decision-making
Suppose you are deciding which of two colleges to attend. One college emphasizes figures such as student-to-faculty ratios, graduation rate, and the employment rate of recent graduates. The other college includes factual information, but it also highlights the food available, their winning football team, and funny anecdotes about the campus. Why would a college advertise like this? Because it is a more vivid way to promote the college than dry facts.
Studies suggest that vividness does not affect persuasion, but rather what people think would persuade others, regardless of their own reactions.
Vividness bias can explain why we’re more drawn to the fun or bold aspects when faced with an option, such as which company to work for.
Example: Vividness bias in the workplace
Many tech companies in the recent past have tried to outdo one another in their offerings of fun workplace perks, such as ping-pong tables and free gourmet meals. Hiring managers thought that these vivid elements would attract young talent.
Although it seemed like a generally accepted belief that fun work perks were effective, the idea probably worked well at the very beginning, when hiring managers would walk prospective employees through the office. Over time, employees could see through all of that.
These perks served as the vivid elements of the job offer and although some employees were (or might still be) lured by them, recent studies have shown that this is not what young employees want. Instead, workers younger than 35 place more value on respect, which is reflected in some of the increasingly popular perks like flexibility, paid time off, and mental health support. It seems that the longer people are in the workforce, the less interested they are in the vivid aspects of a role.
Vividness bias can harm negotiations, so it’s important to have a strategy in place to avoid it. The following steps can help you do so: